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Testimonials

We’re proud of the work we do but don’t just take our word for it. Here’s what our clients think.

This has made our day/week/month/year!!!

That is fantastic news! We are over the moon!!!

I can’t believe you were able to find out more information about my family that we did not know about. I would love to find out more now!

Thank you and the team once again. This has made our day/week/month/year!!!

Jason M
Australia

I’ve been working towards getting my citizenship since 2021.

I’ve been working towards getting my citizenship since 2021.

It’s been a long process (mainly due to delays on my end) but I could never have done it without Jakub’s support and guidance. He has been incredible in answering my questions and guiding me through the whole process. I am extremely happy with the delivery of service and outcome. I found him to be responsive, reliable, and very knowledgeable so I felt confident I was in good hands.

Thank you so much to you and your team for offering this service and uncomplicating something that was very unfamiliar to me.

Elmira J
Australia

It has opened up so many doors for me

I wanted to pass on my sincerest gratitude for the time and work that went into the process. It has opened up so many doors for me personally and professionally. I now have a successful career in the international fashion industry, spending the past few years working in London and exploring Europe.

Kayla
Australia

My experience was life changing

I found my experience during these past two years insightful and nothing short of inspirational, in fact it was life changing. My time working with Polaron was fantastic in every way. I have had only great experiences with Polaron’s friendly and knowledgeable staff. I can’t recommend your services enough

Mark
USA

The translated resources were appreciated by our diverse consumers

It was a great experience liaising with Polaron. They kept us updated with the progress of the translation project. Polaron was open to our requests and always responded promptly. The translated resources were appreciated by our diverse consumers. I look forward to teaming up with Polaron in the future.

Muskaan Ahuja
Independent Mental Health Advocacy

This is is a wonderful legacy that I and my sons will cherish

Your responses were always prompt and full of information, and no question was too silly to ask. I really appreciate the support as my Polish parents are aging and could not have helped me through this process. Being able to have a Polish passport is a wonderful legacy that I and my sons will cherish.

Lara
Australia

We (myself and the kids) are now German citizens!

I wanted to let you know I went for my appointment to receive our naturalisation certificates on Friday in London and our passport applications have been started. We (myself and the kids) are now German citizens and only await our passports!

Thank you very much for all your support and help. And your patience!

Peter S
United Kingdom

Polaron’s efforts and assistance was really impressive

Polaron’s efforts and assistance in meeting the tight timeline was really impressive. Border guards were very impressed and appreciated the professionalism of the translations and presentation of the required documents. So much so that they called over two of their colleagues as well!

Tolley
Australia

I got my temporary Polish passport today

I got my temporary Polish passport today! Thank you and everyone else on your team for getting this done and not giving up. I will certainly be recommending you to others.

Michael
USA

I would have been lost without you

I am SO relieved and grateful to you for your assistance with this.  I cannot even begin to express my appreciation, as I would have been lost without you.

THANK YOU!!!

Karen
USA

They’ve worked around the clock

Our hearts literally sunk – more than a million dollars was at stake here! Over the weekend, Polaron’s team translated over 200 pages of the movie script, making sure all the recent changes have been implemented. We know that they’ve worked around the clock and their translators, located in different time zones, made sure that the final version was accurate and aligned with the most recent updates. The good news is that the grant was approved and we will definitely be using Polaron for any other translation needs.

Gregory Fryc
Gram-X (Production Company)

We finally became Polish citizens

We finally became Polish citizens on Friday. My parents were there to share the special moment and it is something that we will always remember. I don’t think we would’ve made it without your guidance and patience.

Chad
USA

Thank you so much

Thank you so much for the exceptional letter you have sent me in support of my recertification. It’s good to know your work is appreciated. Love working with Polaron. BTW, very good seminars!!! Yesterday’s was another great seminar.

Stella Hellander
NAATI Practitioner

Thank you for all of your amazing help these past years 🌷🌷🌷

Thank you dear wonderful team. I put in my passport application today.

Now I have my PESEL number!

Thank you for all of your amazing help these past years 🌷🌷🌷

Australia

Thanks again for all your help

Just to let you know I have today collected my new German Passport and ID card from the German Consulate in Barcelona. It has been a long journey but I must thank you and everyone that has worked on my case to get everything sorted out and a positive result. Thanks again for all your help.

Antony
UK

 I was thrilled to work with Polaron

 I was thrilled to work with Polaron. Their excellent customer service is comforting to a monolinguist like me! They kept me informed where they were at each stage of the project, even without asking!

Margaret Redrup-May
Blacktown City Council

The customer service and efficiency has been very impressive

We had a quote in a matter of hours and so much care was put into clarifications made about our request. The translator provided us exactly the products we were looking for. A little later in the week, when we asked for the documents in an alternate file format, they were sitting in our inbox within the hour – incredible! The customer service, detail-orientation and efficiency has been very impressive.

Laura W
Homes Victoria

Thank you for helping me change my life

From my first phone call with Polaron to the day I received notice that my citizenship came through was only 8 months.  The staff that I worked with were extremely helpful, customer focused and kind…..Thank you for helping me change my life and bring meaning to my family history on my dad’s side, as he died 40 years ago.  I am very grateful.

Robin Burnosky

I never thought my citizenship would happen in under 9 months

I never thought gaining German citizenship could be a reality for me. I had inquired with other companies who pretty much told me it was useless to try. Then I came across Polaron who gave enough information that I just decided to go for it and see what would happen. I never thought it would happen in under 9 months!

Shari
USA

The most rewarding and wonderful experience of my life

Thanks to everyone at Polaron, working with you to rediscover and reclaim my Polish identity has been the most rewarding and wonderful experience of my life. Your tireless, gracious assistance has made Polish identity one of the greatest joys of my life, something intrinsic and essential to my being that I will carry forever.

Alex
Japan

I am recommending Polaron to everyone I am connected with

We have been collaborating with Polaron since 2012 and all of the projects were excellent – translation quality is amazing and greatly appreciated by our CALD communities.

I know I say this so much, but I cannot even fully convey our team’s appreciation to you and your amazing team. Working with you all has been such a pleasure. The way you step up and help right when we need it to get this project to the finish line has been greatly appreciated.

I am recommending Polaron to everyone I am connected with. This kind of collaboration means a lot to us!

And just one more thing the trainings sessions and events you organised/ hosted in the past two years have been so beneficial. Thank you thank you.

Una Turalic
NBMLHD Multicultural Health Service

My Polish grandfather would be very proud of all of us

I want you to know how grateful we are to be helped by people like you who understand our emotions about finally getting our citizenship. After all this joint effort, I have no doubt that my Polish grandfather would be very proud of all of us, his people and his family.

Ruth
USA

Polaron’s interpreters were fantastic

Everything went really well! Polaron’s interpreters were fantastic. We’ve resolved our queries with this supplier and we wouldn’t have been able to get this far if it wasn’t for your interpreters. Thanks for your support.

Julie Hales
Target

Thank you for uncomplicating something that was very unfamiliar to me.

I’ve been working towards getting my citizenship. I could never have done it without Jakub’s support and guidance. He has been incredible in answering my questions and guiding me through the whole process. I am extremely happy with the delivery of service and outcome. Thank you so much to you and your team for offering this service and uncomplicating something that was very unfamiliar to me.

 

Elmira J.

I then found Polaron and the rest is history!

Having just received all the documentation for my application for a Czech passport this morning, I wanted to pass on my thanks and gratitude to Jakub Smycka.  It has been a 3 year journey, with a few problems on the way but due to his professionalism, perseverance and ability to resolve the issues, he succeeded in getting me my citizenship.  From the start of the process to the very end, Jakub always kept me informed on the progress of the application in a very clear and timely manner which I always much appreciated.

When I started out, I emailed two different law firms to find out if I had a case and both said I didn’t.  I then found Polaron and the rest is history.  I really was 3rd time lucky!

Monique H
United Kingdom

Such amazing customer service

The translation I ordered was turned around very promptly and was of great quality, as verified by the community women I have been working with. I can’t tell you how relieved I was and how much I appreciated the attention to detail. Such amazing customer service.

Susan
Women's Health West

Polaron have done a number of translations

Polaron have done a number of translations of our Early Start Kindergarten brochures over the past 12 months, and they have been delivered on time, and have supported our efforts to engage families from a refugee or asylum seeker background in kindergarten, including our most recent efforts to support Ukrainian refugees in Australia.

Jayne Wright
Department of Education and Training

We are extremely grateful for your expertise, time and patience

On behalf of my son, grandsons and myself, we thank you and everyone at Polaron for all your efforts to secure our Polish citizenship. We are extremely grateful for your expertise, time and patience in assisting us. The added bonus was having the opportunity to work with you and all the other extraordinary people at Polaron.

Sharon
USA

I have a huge smile on my face

Wow! Thank you to all!!!! It has been a long process but I am super grateful to Polaron and all of you! I have a huge smile on my face knowing I am reclaiming the citizenship that was once my grandparent’s and mother’s.

Amy
USA

I’m so looking forward to the next steps

I can’t thank you enough for your perseverance and kind assistance in putting this all together for me and my family.

Very exciting, I’m so looking forward to the next steps and have sent a letter to the Canadian Library and Archives for the naturalization information.

Many many thanks again and definitely will let you know the news.

Lynn H
Canada

We had a fantastic experience working with Polaron

The CEH team had a fantastic experience working with Polaron on our translations for newly arrived Ukrainian refugees. The quality of translation is excellent, as we would expect, but some exciting value-added features improved their end product beyond what we anticipated! Polaron was responsive, paid great attention to detail and made it easy for this to be a successful process.

Anni Tillack-Benton
Centre for Culture, Ethnicity & Health

Polaron did a wonderful job

Polaron did a wonderful job translating these resources for us.  Polaron were patient and helpful throughout the whole process. As usual, the translated resources were sent back to us in a short space of time and the translations themselves were of a high standard.

Emma Calley
BreastScreen Victoria

We couldn’t have achieved the successful outcomes without Polaron

We like to acknowledge that we couldn’t have achieved the successful outcomes without all Polaron’s strong efforts and generous support. The success of the COVID-19 Vaccination program is as much yours as it’s the departments.

Commissioner Mohamed F Mohideen
Victoria Department of Health

The quality of the work was exceptional

The quality of the work was exceptional. The team at Polaron had amazing attention to detail and these videos will now be of benefit to a diverse range of the community. It will have an enormous and long-lasting impact. I would recommend Polaron for anyone who is seeking language services.

Adam
Heart Foundation

It’s absolutely a pleasure to work with Polaron

It’s absolutely a pleasure to work with Polaron. They have a professional team who are very responsive and supportive, always willing to go the extra mile to help me meet any assignment deadline and improve on project delivery. Plus, the numerous professional seminars they have hosted over the years are testament to their commitment to translation quality. These sessions have also provided invaluable professional development opportunities for me as translator.

Kenny Wu

I attribute ALL of the success to the outstanding work of the Polaron team

The entire Polaron team has demonstrated a level of dedication and passion that sets your organization apart. I appreciate the thoroughness with which you approached each step, ensuring that every detail was handled with care. Receiving my Polish citizenship and passport is a momentous occasion for me, and I attribute ALL of the success to the outstanding work of the Polaron team. I am truly grateful for your hard work, professionalism, and the genuine care you have shown throughout this journey.

Nicho F.

It is a dream come true

We are so impressed with Polaron, Mr. Smycka and the whole Polaron team! The process was lengthy and Mr. Smycka was incredibly patient, responsive and professional the entire time. He always responded to our questions immediately, was very organized and meticulous with our documents.

We cannot thank your company enough! For my mother-in-law, it is a dream come true to feel a part of the Czech Republic once again after having to renounce her citizenship over 60 years ago.

Phoebe and Noah Katsell
San Diego, California, USA

This truly has been a lifelong dream of mine since I was 8 years ago.

Today I received my German passport! It’s hard to express in words (but I will try 😊).

I am grateful for the doors that this will open for me, and how much easier it will be for me to do my work throughout Europe now. But more importantly, this moment symbolizes feeling ‘accepted’ by a country I have felt so connected to – a place that I consider to be my first home after living there from the ages 5-8. In a lot of ways, my little heart has always felt German. And having citizenship now feels like it’s finally being recognized.

AND, I have this whole team to thank! Thank you, thank you, thank you for picking up my case after my first case manager left. And the diligent effort throughout the various stages of the process, always answering my questions and explaining the process to me. And despite my grumpiness at times, I appreciate how supportive and encouraging everyone was, and for continuing to follow up with the authorities on my behalf.

Thank you all so very much for making this happen for me. This truly has been a lifelong dream of mine since I was 8 years ago. ❤️

I wish you all nothing but the best, and hope there will be many more people this year that will receive good news like I have!

A very big hug to all!

Kamari B
Austria

Recently I had my citizenship confirmed

Recently I had my citizenship confirmed all thanks to the help of Jacub Smycka. I want to tell you that he is an absolute asset to Polaron & was a complete professional in guiding me through the whole citizenship application process. 

Samantha
Australia

Insightful and provided expert advice

Polaron have been a highly professional and supportive organisation to engage with. They were insightful, provided expert advice and guided us through the process with ease. We are so happy with the high quality resource that they have produced for our organisation, allowing us to be able to meet the needs of our diverse community

Bonnie Lee
Family Planning Victoria

We’ve received excellent feedback

Our previous supplier let us down at the last minute so they had less than a week to organize four conference interpreters for our international event. They took care of all the preparations ahead of the Congress and when the day came, everything went super smoothly. We are very grateful for their ultimate professionalism, attention to detail and stepping in to support us. We’ve received excellent feedback about the quality of the interpreting from the participants and highly recommend Polaron for all your interpreting and translating needs.

Zbigniew Klonowski
60 Million Congress

We are grateful for this collaboration

Lung Foundation Australia had and continues to have a wonderful experience when working with Polaron for all our translation projects. Polaron have a great attention to detail, and always deliver excellent work. We are grateful for this collaboration and how it allows us to communicate the importance of lung health in the workplace across a range of communities.

Kerstin Greeneberg
Lung Foundation Australia

Incredible benefits from our new Polish citizenships

I just wanted to share with you some of the incredible benefits we are enjoying from our new Polish citizenships.  My daughter was recently admitted for a masters/PhD program in Astrophysics in Belgium. The tuition is almost free as a EU citizen. It’s a five year program, so that is a savings of around $375,000 (compared to US prices)!

My husband and I will be moving to France full-time….. Due to the fact that my husband is married to a EU citizen, no visa is required for him in France….. We will also be eligible to apply for the French healthcare system, which is world-renowned and also, FREE!

As you might imagine, we are all so excited and grateful for this life-changing opportunity you helped us to achieve. Thanks again for all of your hard work and perseverance during this arduous process.

Paul Wallach
California, USA

Polaron were with me every step of the way

I engaged Polaron to assist with my application for Slovak citizenship. Eva and her team were extremely thorough and knowledgeable about the entire process, and were with me every step of the way. Communication was excellent, and I was delighted to have been granted Slovak citizenship in 2020, and receive my passport soon after

Jonny
South Korea

Better than other providers at a fraction of the cost

Polaron has been extremely helpful with understanding our translation requirements, communication has been hassle-free, and the final product was exactly what we asked for and delivered on time. The quality of the product is better than other providers at a fraction of the cost. You won’t be disappointed!!

Damian
Neami National

It worked out beautifully and we made the timeline

I made a bit of a last minute decision at 4pm on Friday afternoon to have the flier translated into Vietnamese. Polaron assured me that they would be able to have the flyer translated within 2 working days, which they did. It worked out beautifully and we made the timeline, with the translators working while I was asleep and then getting the copy to me during my daytime. They even came back with a copy of suggestions on grammar.

Zoe Ennis
Brimbank City Council
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