Engagement Services

Want to build a relationship with the communities you serve? 

Listening to community voices is vital in shaping communication and services to improve outcomes. By working together, we can share ideas and learn about community goals, values and solutions. An inclusive environment where community feedback is embraced promotes open communication with multicultural and multifaith groups.  

Meaningful engagement helps ensure that accurate, accessible and timely multilingual information is developed. We seek community approval from your audience to ensure quality, impact and longevity of your translated assets. Translations are also much more likely to be culturally appropriate and useful to consumers.  

Our community consultations are small group discussions with professional facilitation. They help to determine concerns and find solutions. Working with a strong network of multicultural communities and community leaders, including our Multicultural Advisory Panel, we position the community at the centre of the relationship. 

We recommend engagement services for campaigns, large translation projects and sensitive topics that may require more feedback. By engaging with your target audience, you can ensure you create resources and solutions that are linguistically and culturally relevant, engaging and appropriate. 

Our engagement services enable you to have the biggest impact with your translations. With over 20 years’ of experience, we’ve developed a strong network with multicultural communities and community leaders. We can facilitate community consultations as well as provide co-designed resources.

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