Every organisation needs a way to gain knowledge about what their clients, users and consumers think. Feedback is crucial for growth and improvement and an essential ingredient for long-term success. That’s why Polaron has created FeedbackNow so everyone’s opinion can be understood accurately.
What is FeedbackNow?
FeedbackNow is an easy-to-use, secure and cost-effective way to expand your reach and take the pulse of your audiences in 50+ languages. You simply set-up FeedbackNow on your business’ website and our translation team will do the rest. Your customers and clients can leave in-language feedback on your website and our NAATI-certified translators will translate the feedback for you.
Why Should Feedback be Translated?
Translation is an important but often forgotten step in the feedback gathering process. It gives organisations the ability to harvest the most accurate and authentic data from a diverse range of people. It also demonstrates respect for the needs and opinions of diverse groups.
How Does FeedbackNow Work?
You set up FeedbackNow on your website to get translated customer or client feedback from a certified-translator. It starts with having a page of your web site dedicated to receiving feedback. From there, a simple click takes you to our bespoke feedback solution: FeedbackNow!