Linguistic Asset Management: The power of consistency

By Travis Ernsdoerfer It’s important to implement translations that are accurate and will remain relevant for long periods of time, and with the introduction of linguistic asset management (LAM), this can be easily achieved. We offer a range of different services that will assist you in …

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How to work with an interpreter

To use interpreters in an effective way, staff should be able to identify those situations where an interpreter is required. This should happen the first time that the client enters in contact with the service as well as at other key points, such as in the initial assessment.  When to engage …

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Glossary of language service terms

Accreditation In Australia, accreditation is a credential awarded by the National Accreditation Authority for Translators and  Interpreters (NAATI) to people who have demonstrated a certain level of ability to interpret or translate, and an  understanding of socio-cultural and ethical issues. …

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Diversification in the language industry

I don’t think I am a great interpreter. I never trained as one and, like many of my colleagues, ended up in the profession accidentally by sitting to a three hour test. Sadly, most of my learning happened on the job and on the run. I no longer do much interpreting but when I did, […]

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French-speaking African communities in Australia

If communicating with diverse populations is in your portfolio, you are probably struggling to effectively engage members of African communities living in Australia. African communities are not homogenous, with hundreds of unique languages spoken. French, with an estimated number of 10 million …

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Oil, gas, mining, petrochemicals and renewable energy

As the world’s consumption of energy and natural resources increases, so does the demand for translation services in the mining sector. Mining companies working in the international arena with worldwide supply chains are becoming smarter in managing risk, adopting technology and creating …

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Access to emergency services for CALD communities in Australia

Disasters and critical incidents occur across Australia on a daily basis; no one is immune. Our crisis services are among the best in the world but since we speak over 300 languages here, ensuring equal access for speakers of languages other than English is by far the biggest challenge we …

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Australia – still a nation of immigrants

The 2016 Census shows that we were born in 200 different countries with half of us having been born overseas or with at least one parent born overseas. We represent 300 ancestries and speak 300 different languages. Australia has a higher proportion of overseas-born people (26%) than US (14%), …

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