About this event

If you would like to attend this session, on Tuesday, use this link: https://global.gotomeeting.com/join/588740493 and follow the instructions

Guest speaker:

Anastasia Andersen (Resolutions Officer) and Manny Greenwood (Senior Resolutions Officer)

Topic:

A new health complaints body with expanded powers and responsibilities has opened earlier this year.

The office of the Health Complaints Commissioner (HCC) has now replaced the former office of the Health Services Commissioner. This is the culmination of many years’ work reviewing Victoria’s health complaints framework and developing new legislation, the Health Complaints Act 2016 (Vic), to meet the challenges presented by modern healthcare.

Changes include a new Code of Conduct for general health service providers who are not regulated by the Australian Health Practitioner Regulation Agency (AHPRA).

This free training session is part of the professional development offered by Polaron to improve the delivery of language services. Earn 10 AUSIT PD points by attending this session.